The last decade saw exciting breakthroughs for technology: we saw the revolution of the Internet of Things, the adoption of biometrics, the rise of smartphones to revolutionise how we interact with each other and with services and the developments in machine learning that made artificial intelligence a reality, to quote a few. The past decade laid foundation for what the 2020s will bring in terms of technological innovation. But how will it impact public services, and more specifically, the housing sector?

 

Enhanced interaction between Human & Machine

The interaction with AI voice assistants such as Siri and Alexa in our everyday life became natural. When paired with other devices and integrated to other services, these voice assistants can go way beyond than just answering questions about the weather. The German National Committee for UN Women, for example, has developed a prototype for the first voice assistant against domestic abuse. We are currently working on a prototype to integrate with Alexa to help housing customers to interact directly with services and systems. Here is why Voice User Interface will continue to advance. To find out how your services can be linked in to digital voice assistants and a free demo, contact us today.

 

Predicting customer demand & behaviour

Can years of data help you predict what your customers will need or what type of housing they will most likely accept, who is more likely to become homeless? Through predictive analysis, statistical modelling, machine learning, and data mining techniques, companies will be able to analyse the past and present data to predict future behaviours. Here are the key trends for analytics for 2020 and beyond. Contact Zubair Mirza to find out more: zubair.mirza@home-connections.co.uk.

 

Authentication through Biometrics

Biometric authentication technology allows the customer to be the access device, reducing the need to remember so many passwords, PINs, cards details, etc. Since biometrics are uniquely individual and accurate, it provides secure authentication, and it can help organisations to detect potential fraud. Read more about biometrics & cybersecurity, and how this technology can benefit enterprises, financial institutions, telecoms, insurance companies and the government here.

 

Intelligent monitoring for better social care

UK's population is steadily ageing and technology will play a big part in how we look after our elderly population. Tech companies have created a range of solutions that allow elderly people to remain independent at home for longer. We are currently developing a partnership with a company (ParentMonitor) that developed an unique monitoring system that can monitor physical activity in the elder's home, and also can determine if a person is lonely or socially isolated and send alerts in case of accidents. Find out more about smart tech for the elderly. For further information or a demo, contact ninesh.muthiah@home-connections.co.uk. 

 

Technology against the Housing Crisis

How can we use technology solutions to solve or at least reduce the housing crisis & tackle homelessness in our country? Tech already makes a difference by improving how housing organisations can manage their housing stock and allocations through systems such as Choice-Based Lettings. Automated processes can help to match supply with demand, innovative construction methods can help increase the online supply, and better data understanding can help us improve prevention actions to avoid rent arrears, homelessness and more. Email zubair.mirza@home-connections.co.uk to discuss options.

 

The future is upon us. Looking to improve your housing solutions for the next decade? Email office@home-connections.co.uk to learn how we can help.