Home Connections and DampSmart – formally known as Awaretag – are proud to announce an exciting new partnership, offering a smarter way to tackle damp and mould. 

With this strategic alliance, Home Connections aims to expand its services to address the damp, mould and insulation challenges impacting its partner landlords and their tenants. With over 100 housing providers already relying on Home Connections’ systems, the partnership has the potential to positively impact hundreds of thousands of homes across the country. 

The new standards in the Renters’ Rights Bill under Awaab's Law emphasise the need for more data-driven and cost-efficient solutions that support social landlords with meeting strict timeframes and taking a proactive approach to repairs. Commenting on the latest report from the Housing Ombudsman where over 100 severe maladministration cases on damp and mould have been revealed, Richard Blakeway said: “Throughout these cases landlord inspections are revealed as limited or repeated because of poor records before action is taken, with living conditions deteriorating during these delays.” 

Together, Home Connections and DampSmart share the goal of revolutionising the repairs and maintenance sector, making damp and mould management easier and more tenant-focused for social housing providers. 

Key Benefits of Home Connections and DampSmart Partnership:

• Lower Maintenance Costs Through Preventive Care: Early detection and reliable insights help reduce the need for emergency repairs and avoidable redress, enabling better budgeting and allocation of resources.
• Data-Driven Decision-Making Across Properties: With centralized, actionable data on building performance, landlords can make better-informed decisions across their vast database of properties.
• Easy and Non-Intrusive Installation: Quick-to-install, reusable sensors grade all aspects of a home in one visit, with no equipment cost or disruption to tenants’ lives, reducing operational burden.
• Compliance with New Standards: Working with social housing providers to proactively meet new requirements under Awaab’s Law in the Renters’ Rights Bill.
• Comprehensive Information Hub: Expert guidance for housing staff across departments on damp and mould-related issues, as well as practical advice for tenants on making the home more energy efficient.

DampSmart’s cutting-edge sensors provide a comprehensive diagnosis of the insulation, ventilation, and heating performance of a home, including identification of damp sources, condensation risk, insulation quality, energy efficiency and ventilation performance. Beyond the analysis, DampSmart helps social landlords understand the immediate and long-term needs of a property for better planning of repairs and retrofits. 

Ninesh Muthiah, CEO of Home Connections said:

“Damp and mould in rental properties present both a public health concern and a costly maintenance challenge. With the Renters’ Rights Bill raising standards for tenant health and safety, our partnership with DampSmart delivers a smarter, cost-effective solution that helps prevent delays and keeps tenants’ well-being at the forefront.”

Leonard Carey, CEO of Aware Technologies said:

“We are excited to partner with Home Connections as they lead the way in transforming the social housing experience. Together, we will introduce a new era of smarter diagnosis and resolution of damp, mould and heating efficiency issues delivering value and peace of mind to both landlords and tenants.”

If you’re interested in piloting the service or to find out more, please contact ninesh.muthiah@home-connections.co.uk and leonard@awaretag.com.