House Exchange

Improve mobility for residents through House Exchange

With almost two million residents accessing their website nationwide, House Exchange has been helping residents to swap their homes for nearly two decades.

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The leading not-for-profit mutual exchange service

House Exchange specialises in facilitating introductions between council and housing associations tenants looking to swap their home.

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Instant real-time matches, on the go

House Exchange’s website and mobile app offer national and local online search and a property match system which is updated immediately.

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Assist residents easily

Contact your residents directly and support them through House Exchange’s helpful integrated message system.

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Management & reporting

Reports are available via your own landlord portal. The portal provides simple one-click approvals and easy navigation.

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A social landlord like you

House Exchange is owned and managed by Clarion Housing Group, a 100-year-old heritage social landlord.

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Competitive prices based on stock

Enable social housing residents to build secure and independent lives through House Exchange. As a social landlord, House Exchange draws on knowledge and experience to design a national mobility solution for tenants.

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  • Direct matching system for residents with properties meeting their criteria
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  • A range of tools that allows residents to manage their adverts and accounts with ease
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  • Document management for customer and staff
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  • An easy-to-use management and supporting suite for landlords
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  • Offline registration area for residents who are unable to access the internet
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  • ‘My Mutual Exchange’ where landlords can keep tenants up-to-date on their mutual exchange application
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  • Ongoing technical and marketing support to all partners

We adapt to your needs, not the other way around

Our systems and solutions are tailored to your requirements and business processes. We offer flexibility other IT suppliers can’t.

View our full SaaS offer
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