Choice Based Lettings
Looking to boost your allocations service, improve customer satisfaction, maximise your housing stock and provide enhanced housing options? We offer an out-of-the box choice based lettings solution that is pre-configured to work with bands, points and date order approaches.
Choice, transparency, accessibility and customer focus are our watchwords. We promote good practice and help those responsible for public services to achieve better outcomes for homeseekers, with a focus on those people who need public services most. Home Connections advertises hundreds of local authority properties each week and dozens and dozens of RSL properties through the nomination arrangements with our local authority partners. Many of our RSL users advertise all of their voids through us (nominations and internal transfers). Below is our local authority and RSL client member list:
Local Authority
- Birmingham City Council
- Camden Council
- City of Westminster
- Islington Council
- London Borough of Enfield
- Barnet Council
- Royal Borough of Kensington and Chelsea
- Haringey Council
- Royal Borough of Kingston upon Thames
- Merton Council
- London Borough of Lambeth
- Walsall Adapted Housing Service
- London Borough of Bromley
- City of London Corporation
RSL
- Peabody Housing Trust
- Origin
- Innisfree HA
- Community Housing Group
- Soho
- Family Birmingham
- Midland Heart
- Newlon Housing Trust
- Christian Action Housing
- Kensington Housing Trust
- Islington and Shoreditch Housing Association
The highlights of our achievements over the last 7 years are as follows:
- Being the lead supplier in the most mature choice based lettings (CBL) market in the country. We have a 100% success record in competitive tenders in London.
- Delivering the only fully sub-regional CBL and housing options service for 6 local authorities in one London sub-region (population 1.2 million, housing stock 100,000, housing waiting list 90,000)
- Processing over 2 million bids
- Trebling our CBL service in London to cover 12 boroughs across all 5 London sub-regions
- Introducing CBL to Europe’s largest landlord - Birmingham City Council
- Reinvesting income from our CBL customers into a complete rebuild of our CBL software (during 2006)
- Winning e-innovations support from the government to develop virtual tours and virtual reality modelling and visualisation for consultation and marketing
- Winning the competitive tender in London to develop Phase 1 Capital Moves for the GLA. We developed an Accessible Housing Register (AHR) Toolkit and training programme that is available for use by any local authority in England, Scotland and Wales
Call Joe today for a no-obligation onsite demonstration 0207 974 6367 or send email to arrange a demo or find out more.
