Connections Forum England

Connections Forum England 25th February 2021

Hear Westminster's approach to homelessness prevention | Homelessness eligibility criteria changes

Online Event | 25th February 2021 |10:00 - 12:00

This free online event welcomes all social housing professionals who are interested in hearing more about homelessness eligibility criteria post-Brexit and practical ways of improving the approach to homelessness prevention. You'll hear how the Virtual Tours integrated into Choice Based Lettings (CBL) systems help overcome lockdown restrictions and expedite the relocation process. Additional housing options as well as tenancy sustainment through digitalisation will also be discussed.

Attend this FREE event and receive our exclusive whitepaper that provides in-depth reporting and analysis of:

  • Why applicants want to move out of their local area
  • Common areas of choice
  • How does length of time spent on housing waiting list affect applicants' decision making
  • And much more!

Hear from experts in social housing & homelessness prevention:

Westminster's digital approach to homelessness prevention, Monju Haque, Housing Solutions Team Manager, Westminster Council

Monju will be sharing Westminster’s digital journey to tackling homelessness through HRA software, hope. Monju will discuss how since hope’s implementation in April 2018, the council has processed over 15,200 applications, providing housing advice and homelessness support in a streamlined manner.

Customer journey to social housing via Virtual Tours, Victoria Shaw, Customer Relationship Manager, Homefinder UK & Brenda Fraser, Manager, Homefinder UK 

With a wealth of experience in customer service and the social housing sector, Victoria Shaw and Brenda Fraser will review customer journey from homelessness to permanent social housing through the help of Virtual Tours. 

What's more, Brenda will discuss additional housing options and highlight latest survey results reviewing reasons for homeless applicants wanting to move out of area, common areas of choice and more!

Post-Brexit changes to homelessness eligibility criteria, Minos Perdios, Reviews Manager, Housing Reviews Ltd

Specialist in homelessness legislation & the perfect fit to discuss how the UK’s departure from the EU will affect housing officers’ duties. Minos will explain the changes to the homelessness eligibility criteria following Brexit.

Learn how to become champions of digital skills & inclusion, Kathy Valdes, Managing Director, Digital Unite

Digital Unite is a social enterprise that has been passionately helping organisations with digital inclusion and digital skills since 1996. Kathy will be sharing practical ways forward for social landlords to improve digital inclusion and become proud digital champions.

Embracing online learning with EazyLearn, John Manley, Project Support Officer, Home Connections

John will review how has e-learning enabled landlords to support their tenants in learning about private renting, sustaining their tenancies and more. John will be sharing Haringey Council's post implementation impact of the online training solution - Eazylearn.


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