DCLG (then ODPM) Good Practice Guide
- “Home Connections measures performance against a series of critical success factors linked to the aims of the scheme. Evaluation includes analysis of the database to identify changing patterns of supply and demand, use of customer focus groups, and postal questionnaire surveys.” (ODPM Good Practice Guide “Implementing and Developing Choice-Based Lettings: A guide to key issues”)
- “Home Connections measures performance against a series of critical success factors linked to the aims of the scheme. Evaluation includes analysis of the database to identify changing patterns of supply and demand, use of customer focus groups, and postal questionnaire surveys.” (ODPM Good Practice Guide “Implementing and Developing Choice-Based Lettings: A guide to key issues”)
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